Strategic Sourcing Advisors connects contact center buyers to the best providers for their unique requirements. The SSA team has managed over $700 million of annual global contact center business, working with many of the best providers in the industry. Their team was founded by former Microsoft contact center executives who led Microsoft’s global contact center consolidation initiative, recognized by IAOP as an industry best practice with the 2015 GEO Award. They apply this experience to match you with the right outsource partner to accomplish your process improvement and cost reduction goals.
Regions Served
USA
Canada
Europe
Asia-Pacific
Latin America
Industries Covered
Travel / Hospitality
Financial Services
Healthcare / Insurance
Technology
Media / Telecom
Other
Size
11-50
Languages
English
Spanish
Other
Channels
Voice
Email
Chat
Social Media