Sitel Group is one of the largest customer experience companies in the world. Sitel Group is comprised of industry-leading firms providing business process outsourcing, digital CX, training and talent management, technology and innovation, consulting and analytics solutions. With subsidiaries such as Sitel, TSC, Learning Tribes, Extens Consulting, Sitel Insights and Novagile, the group’s services are leveraged across geographies, verticals and all stages of the end-to-end customer journey, helping clients effectively harness the industry’s explosive digital transformation and consistently deliver outstanding customer experiences.
Regions Served
USA
Canada
Europe
Asia-Pacific
Latin America
Industries Covered
Retail / E-Commerce
Travel / Hospitality
Financial Services
Healthcare / Insurance
Media / Telecoms
Other
Size
10,000+ agents
75,000 Employees
Languages
English
Spanish
Other
Channels
Voice
Email
Chat
Social Media
Fees
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