ibex.png
 

ibex. is a leading end-to-end provider of technology-enabled Customer Lifecycle Experience (CLX) solutions. ibex. helps leading brands worldwide acquire, engage, and retain customers. Headquartered in Washington, D.C., ibex. has delivery locations across 26 sites in seven countries and maintains a network of over 15,000 employees.

Regions Served

  • USA

  • Canada

  • Asia-Pacific

Industries Covered

  • Retail / E-Commerce

  • Travel / Hospitality

  • Financial Services

  • Healthcare / Insurance

  • Technology

  • Media / Telecoms

  • Other

Size

  • 10,000+ agents

Languages

  • English

  • Spanish

  • Other

Channels

  • Voice

  • Email

  • Chat

  • Social Media

Fees

popular articles

Growing Your Customer Service Team: Grow Organically or Outsource?

What is the True Cost of Outsourcing?

See more

 

Tags: Enterprise