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Call Center Services International (CCSI) is a World-class Contact Center strategically located in Baja California, Mexico (minutes from San Diego, California). Call Center Services International (CCSI) core business is to help you establish a high-performance yet cost-effective nearshore​ Contact Center in Baja California. Their agents are fully bilingual, bi-cultural, well educated and have expertise in a wide array of business functions such as Debt Collection, Customer Service, Order Processing, Business Process Outsourcing and Administrative Services.

REGIONS SERVED

  • USA

  • Latin America

INDUSTRIES COVERED

  • Retail / E-commerce

  • Travel / Hospitality

  • Financial Services

  • Healthcare /

    Insurance

  • Technology

  • Media / Telecom

  • Other

Size

  • 501-1,000

LANGUAGES

  • English

  • Spanish

CHANNELS

  • Voice

Fees

  • $9-$14 / Agent / Hour